Question special
Lead Moderator

So far, much of what we've discussed has had to do with technical and doctor-focused aspects of telehealth.

But if we look at things from the patient's point-of-view - are there yet data or studies (i.e. not just testimonial/anecdote) on consumers' feelings toward electronic consults? We can imagine that they are much more convenient than in-person clinics, but it's hard to know what elements of a patient-doctor interaction are added or subtracted with electronic versus in-person visits unless we study them to identify contrasts.

If there have been studies - what do you think of the design and conclusions? If there haven't, how might one be set up, and what do you propose as important variables or characteristics to evaluate?