• Internal Medicine
    • Staff Physician in the Division of General Internal Medicine, Associate Professor in the Department of Medicine at University of Toronto
    Brian Wong is a staff physician in the Division of General Internal Medicine and Associate Professor in the Department of Medicine at the University of Toronto. He holds several University-wide leadership positions related to quality improvement (QI) and medical education, and has served as the Director of Continuing Education and Quality Improvement since 2011 and the Associate Director for the Centre for Quality Improvement and Patient Safety at the University of Toronto since 2013. Nationally, he is a Clinician Educator with the Royal College of Physicians and Surgeons of Canada and the Medical Education Lead for Choosing Wisely Canada. His scholarly activities lie at the intersection between medical education, quality improvement and patient safety, and has been extensively involved in developing curricula to teach patient safety, quality and resource stewardship to health professionals across the learning continuum. He chaired the CanMEDS 2015 Patient Safety and Quality Improvement Expert Working Group and authored a report that informed the eventual integration of patient safety and quality improvement competencies into the CanMEDS 2015 physician competency framework​.
    • Internal Medicine
    • Executive Editor for NEJM Catalyst at NEJM Group

    Namita Seth Mohta, MD, is a physician executive with expertise in health care delivery transformation. As the Executive Editor for NEJM Catalyst, a new journal focused on practical innovations in healthcare delivery, she is part of the founding leadership team who built and launched the platform and has responsibility for on-going editorial content strategy and quality. Dr. Mohta is also faculty at Ariadne Labs, a health system innovation lab at Brigham & Women’s Hospital and the T.H. Chan School of Public Health, where she is part of the Serious Illness Care Program (SICP). Dr Mohta leads scale and spread of initiatives that improve outcomes for patients with serious illness.

    Dr Mohta has been part of the founding Population Health and ACO leadership teams at both Partners Health Care and the New England Quality Care Alliance (Tufts Medical Center), both in Boston. As Medical Director, her responsibilities have included the design, implementation, and scale of value-based strategies for Medicare, Medicaid, and Commercial populations, with a focus on primary and specialty care redesign, complex care management, analytics and measurement, and leading change management efforts. Dr. Mohta has industry experience as a management consultant with the Boston Consulting Group. She often consults with health-care technology start-ups (currently with PatientPing and Day Health Strategies) to provide strategic and technical expertise that result in impactful products and services. Dr. Mohta practices internal medicine as a hospitalist at the Brigham and Women’s Hospital. She is faculty at the Center for Healthcare Delivery Sciences and at Harvard Medical School. She completed her Internal Medicine and Primary Care residency training at Brigham and Women’s Hospital. Dr. Mohta is a graduate of Yale College and Yale School of Medicine.

    • Critical Care Medicine
    • Quality Improvement
    Director of the Armstrong Institute for Patient Safety & Quality at Johns Hopkins
    Director of the Armstrong Institute for Patient Safety & Quality at Johns Hopkins
    • Professor, Department of Health Policy & Management at The Bloomberg School of Public Health
    Peter Pronovost, MD, PhD, FCCM is a practicing anesthesiologist and critical care physician who is dedicated to finding ways to make hospitals and healthcare safer for patients. In June 2011, he was named director of the new Armstrong Institute for Patient Safety and Quality at Johns Hopkins, as well as Johns Hopkins Medicine’s senior vice president for patient safety and quality. Dr. Pronovost has developed a scientifically proven method for reducing the deadly infections associated with central line catheters. His simple but effective checklist protocol virtually eliminated these infections across the state of Michigan, saving 1,500 lives and $100 million annually. These results have been sustained for more than three years. Moreover, the checklist protocol is now being implemented across the United States, state by state, and in several other countries. The New Yorker magazine says that Dr. Pronovost’s “work has already saved more lives than that of any laboratory scientist in the past decade.” Pronovost has chronicled his work to improve patient safety in his book, Safe Patients, Smart Hospitals: How One Doctor’s Checklist Can Help Us Change Health Care from the Inside Out. In addition, he has written more than 400 articles and chapters related to patient safety and the measurement and evaluation of safety efforts. He serves in an advisory capacity to the World Health Organization's World Alliance for Patient Safety. Dr. Pronovost has earned several national awards, including the 2004 John Eisenberg Patient Safety Research Award and a coveted MacArthur Fellowship in 2008, known popularly as the “genius grant.” He was named by Time magazine as one of the world’s 100 “most influential people” for his work in patient safety. He regularly addresses Congress on the importance of patient safety, prompting a report by the U.S. House of Representatives’ Committee on Oversight and Government Reform strongly endorsing his intensive care unit infection prevention program. Dr. Pronovost previously headed Johns Hopkins’ Quality and Safety Research Group and was medical director of Hopkins’ Center for Innovation in Quality Patient Care. Both groups, as well as other partners throughout the university and health system, have been folded into the Armstrong Institute.
  • Peter Lachman M.D. MPH. M.B.B.Ch., FRCPCH, FCP (SA), FRCPI assumed the position of ISQua Chief Executive Officer on 1st May 2016. He has great experience as a clinician and leader in quality improvement and patient safety.

    Dr Lachman was a Health Foundation Quality Improvement Fellow at IHI in 2005-2006, and developed the quality improvement programme at Great Ormond Street Hospital where he was the Deputy Medical Director with the lead for Patient Safety. Prior to joining ISQua, Peter was also a Consultant Paediatrician at the Royal Free Hospital in London specialising in the challenge of long term conditions for children.

    Dr Lachman has been the National Clinical Lead for SAFE, a Heath Foundation funded RCPCH programme which aims to improve situation awareness in clinical teams. In Ireland he is Lead International Faculty at the RCPI in Dublin, where he co-directs the Leadership and Quality programme to develop clinical leaders in quality improvement. He is co-founder and Chairperson of PIPSQC, the Paediatric International Patient Safety and Quality Community.

  • President and CEO of Institute for Healthcare Improvement
    President and CEO of Institute for Healthcare Improvement
    • President Emerita and Senior Fellow, at Institute for Healthcare Improvement

    Maureen Bisognano, President Emerita and Senior Fellow, at the Institute for Healthcare Improvement (IHI), previously served as IHI’s President for 5 years and Executive Vice President and COO for 15 years. She is a prominent authority on improving health care systems, whose expertise has been recognized by her elected membership to the National Academy of Medicine, among other distinctions.

    Ms. Bisognano advises health care leaders around the world, is a frequent speaker at major health care conferences on quality improvement, and is a tireless advocate for change. She is also an Instructor of Medicine at Harvard Medical School, a Research Associate in the Brigham and Women's Hospital Division of Social Medicine and Health Inequalities, and serves on the boards of the Commonwealth Fund, Indiana University Health System, and Nursing Now, global campaign to strengthen nursing in every country.

    Ms. Bisognano chairs the advisory board for the Well Being Trust, an independent institute with the mission to improve mental health and resilience across all ages in the US. She co-chairs, with Dr. Atul Gawande, the Massachusetts Coalition on Serious Illness Care. She serves as the chair for membership for the National Academy of Medicine section on administration. Prior to joining IHI, Ms. Bisognano was Senior Vice President of the Juran Institute, where she consulted with senior management on the implementation of total quality management in health care settings. Before that, she served as Chief Executive Officer of the Massachusetts Respiratory Hospital in Braintree, MA, where she implemented a hospital-wide strategic plan that improved the quality of care while simultaneously reducing costs. eventually serving as Chief Operating Officer from 1984-1987.

    • General Surgery
    • Director of the Division of Research and Optimal Patient Care at American College of Surgeons

    Dr. Clifford Ko is the Director of the Division of Research and Optimal Patient Care at the American College of Surgeons, where he oversees the College’s quality improvement programs. Dr. Ko’s work primarily focuses on surgical quality of care, including quality measurement, process improvement, value-based care, and achieving high reliability in surgical care. Clinically, Dr. Ko is a double board-certified surgeon with a practice currently focusing on patients with colorectal cancer. At UCLA, he is the Robert and Kelly Day Professor of Surgery.  He is also Professor of Health Services at the UCLA School of Public Health.


    Dr. Ko received his B.A (Biology), M.S. (Biological/Medical Ethics), and M.D. from the University of Chicago. He also received a Masters of Science Degree (Health Services/Outcomes Research) from the University of California, Los Angeles during his time as a Robert Wood Johnson Clinical Scholars Fellow at UCLA and RAND. Dr. Ko completed his General Surgery Residency at UCLA Medical Center, and obtained specialty training at the Lahey Clinic in Boston in Colon and Rectal Surgery.

    • Endocrinology, Diabetes and Metabolism
    • Director of Quality in Diabetes at the Division of Endocrinology at Brigham and Women's Hospital

    Dr. Turchin is Director of Quality in Diabetes at the Division of Endocrinology at Brigham and Women's Hospital and Associate Professor of Medicine at Harvard Medical School. Dr. Turchin is a graduate of Johns Hopkins University School of Medicine and Massachusetts Institute of Technology (Medical Informatics). He studies quality and outcomes of care of patients with chronic cardiometabolic conditions, including diabetes, hyperlipidemia and hypertension using advanced electronic medical record data analytics. 

    Dr. Turchin is a Fellow of the American College of Medical Informatics and has published over 90 papers and book chapters; his research has been funded by AHRQ, NIH, PCORI and private foundations. Dr. Turchin serves on the Endocrine Society Quality Improvement Subcommittee and is the founding Chair of the Healthcare Delivery and Quality Improvement Interest Group at the American Diabetes Association.

    • Geriatric Medicine
    • Director of Quality and Patient Safety for the Department of Medicine at Boston University School of Medicine

    Lisa B. Caruso, MD, MPH is an Assistant Professor of Medicine in the Section of Geriatrics at Boston University School of Medicine. She has strong interests in dementia and diabetes in the older adult. She is the recipient of a Geriatric Academic Career Award in 2002 which allowed her to study the underserved, frail older population with diabetes and cardiovascular disease using evidence-based skills. She is currently the Director of Quality and Patient Safety for the Department of Medicine. She mentors fourth year medical students and internal medicine residents in quality improvement projects relevant to patient care at Boston Medical Center. Her clinical work is in the Geriatrics Ambulatory Practice, the Geriatrics Inpatient Service, and in sub-acute and long-term care.

    • Pediatrics
    Pediatric Registrar, London Northwest Healthcare NHS Trust 
    Pediatric Registrar, London Northwest Healthcare NHS Trust 
    • Fellow at Institute for Healthcare Improvement

    Lucy is a Pediatric Registrar at London Northwest Healthcare NHS Trust, and Faculty at the Institute for Healthcare Improvement (IHI), Cambridge MA. Lucy is passionate about the upstream determinants of child and adolescent health, improvement science, and the coproduction of healthcare. She is a hospital pediatrician, has an MPH from Harvard, and a medical degree and BSc from Imperial College.

    • Internal Medicine
    • Hospital Medicine
    • Assistant Professor, Director of Quality Improvement, Section of Hospital Medicine at The University of Chicago Pritzker School of Medicine

    Dr. Cerasale received his undergraduate degree in biology from Purdue University, and then attained his medical degree from the Indiana University School of Medicine, and later his master of public health degree from Michigan State University. He completed his Internal Medicine residency at Henry Ford Hospital in Detroit, MI, where he was selected as a chief medical resident and remained as an attending in the Division of Hospital Medicine.  Dr. Cerasale served as the Performance Improvement Director for Hospital Medicine and was the QI Teaching and Research Director for Inpatient Services within the Internal Medicine residency program.  In those roles, he launched a quality improvement and patient safety focused curriculum on the Hospital Medicine teaching service. He also initiated the implementation of an EHR-based venous thromboembolism risk stratification tool across the health system. Currently, Dr. Cerasale is an Assistant Professor of Medicine at the University of Chicago Medicine and is the Director of Quality Improvement for the Section of Hospital Medicine. At the University of Chicago, Dr. Cerasale helps deliver the QI curriculum for Internal Medicine, as well as lectures on QI topics to undergraduates, medical students, and faculty. His major improvement projects include EHR optimization for provider use and data collection, development of actionable provider-level clinical metrics, and continued implementation of evidence-based venous thromboembolism practices via EHR-supported tools. Dr. Cerasale is actively engaged with the Society of Hospital Medicine, from which he has received the designation of Senior Fellow and is the current chair of the Quality Improvement Special Interest Group.  His quality improvement work has been recognized by the National Quality Foundation, Institute for Healthcare Improvement, Society of Hospital Medicine, American Heart Association, and American College of Physicians.

    • Internal Medicine

    Emily Fondahn MD is an Internal Medicine physician and Associate Program Director at Washington University in St Louis. Her current work includes reducing hospital readmissions for patients, improving outcomes of patients with diabetes, and enhancing communication between physicians.  She oversees the Patient Safety and Quality Improvement education for the medical students and is passionate about PSQI education across the healthcare continuum.  Dr. Fondahn is an editor of the Washington University Manual for Patient Safety & Quality Improvement.

  • Dr. Mort is a primary care physician with interests in women's health, prevention and disease management. She currently serves as the Senior Vice President of Quality and Safety and Chief Quality Officer at Massachusetts General Hospital and Massachusetts General Physicians Organization.  She is nationally recognized for her work in quality measurement and improvement.  Dr. Mort completed her residency in primary care at MGH in 1986, a fellowship in Health Care Policy at Harvard Medical School in 1991, and a Masters in Public Health at the University of Michigan in 1982.  Dr.  Mort is an Assistant Professor in both the Department of Medicine and Health Care Policy at Harvard Medical School.
    • Infectious Disease
    • Staff Physician, Division of Infectious Diseases and Assistant Professor at University of Toronto

    Dr. Philip Lam is an Infectious Diseases physician at Sunnybrook Health Sciences Centre and Assistant Professor at the University of Toronto. He obtained a Bachelor of Science degree in Pharmacy at the University of Toronto, followed by a degree in Medicine at Queen's University. He returned to Toronto to complete a residency and Internal Medicine and fellowship in Infectious Diseases. During fellowship, he was the resident-lead in a quality improvement project aimed at reducing the inappropriate use of double-lumen peripherally inserted central catheters. He is now completing a Master's degree in Quality Improvement at University of Toronto, with his thesis focused on improving cefazolin use as pre-operative prophylaxis in patients with a reported beta-lactam allergy. His other interests include antimicrobial stewardship, and improving the use of virtual care in the management of infectious diseases.

    • Healthcare Improvement Scientist, Associate Professor at Geisel School of Medicine at Dartmouth

    Brant Oliver is a healthcare improvement and implementation scientist, educator, and board-certified family and psychiatric nurse practitioner (FNP-BC, PMHNP-BC). Dr. Oliver's work focuses on applied healthcare improvement science research with a focus on "3C" (complex, costly, and chronic) conditions including MS, IBD, CF, RA and others, coproduction, learning health systems, and shared decision making (SDM). He has been in clinical practice since 2003, working primarily as a certified MS specialist (MSCN) and a MS neurobehavioral nurse practitioner.

    Dr. Oliver holds faculty appointments at Dartmouth, VA Quality Scholars (VAQS), and the MGH Institute of Health Professions School of Nursing. He is a Lean Six Sigma Black Belt and experienced in Clinical Microsystems and IHI Model for Improvement approaches, including IHI Breakthrough Series (BTS) collaboratives. He teaches graduate students, residents and post-doctoral fellows in improvement science, methodology, measurement, and analytics.

    Dr. Oliver is principal investigator of the first multi-center improvement science research collaborative for multiple sclerosis (MS-CQI), and the new Next Generation Learning Health System for Multiple Sclerosis multi-center research collaborative (Next-Gen MS), and is or has been an investigator, methodologist, and/or faculty in large scale improvement efforts in the US, UK, Sweden, Canada, and Australia, including the Cystic Fibrosis Foundation, the Crohn's & Colitis Foundation, and the International Coproduction of Health Network (ICoHN). He is also PI of CO-VALUE, an ICoHN study developing an assessment model for coproduction value creation in an international community of practice that he co-leads with visionary improvement scholar Dr. Paul Batalden and includes participation of health systems in the United States, United Kingdom, Israel, and Sweden.

    • Internal Medicine
    • Quality Improvement
    • Quality Measures
    Hospitalist at Durham VA, Associate Program Director for QI/Patient Safety at Duke IM Residency Program, Assistant Professor at Duke SOM
    Hospitalist at Durham VA, Associate Program Director for QI/Patient Safety at Duke IM Residency Program, Assistant Professor at...
    • Associate Program Director at Duke Health

    I am a hospital medicine physician interested in quality improvement, patient safety, and medical education. My current QI and research projects include work on hospital complications, ORYX measures, medication reconciliation, and transitions of care. I oversee QI education and projects for the Internal Medicine Residency Program at Duke as the Associate Program Director for Quality Improvement and Patient Safety and help co-lead our Residency Patient Safety and Quality Council. 

    • Internal Medicine

    Greg Ogrinc is the Senior Vice President, Certification Standards and Programs at the American Board of Medical Specialties (ABMS). He provides strategic leadership for the ongoing evolution and implementation of ABMS board certification standards and programming. Before joining the ABMS in 2020, he was the Senior Associate Dean for Medical Education at the Geisel School of Medicine at Dartmouth and Professor of Medicine and of the Dartmouth Institute. Dr. Ogrinc graduated from Case Western Reserve University School of Medicine, residency in internal medicine at MetroHealth Medical Center, and the VA National Quality Scholars Program at WRJ VA. Dr. Ogrinc is the lead author of the Fundamentals of Healthcare Improvement textbook and co-leader of the Standards for Quality Improvement Reporting Excellence (SQUIRE) guidelines, a set of publication guidelines for sharing quality improvement work through published literature.  

    • Critical Care Medicine
    • Internal Medicine
    • Pulmonary Disease
    • Quality and Safety
    • Clinical Education
    • Assistant Professor , Section of General Internal Medicine , Yale University School of Medicine, Academic Hospitalist and Pulmunologist at VA Connecticut

    Dr. Naseema Merchant is currently a member in the section of  Academic Hospital Medicine  and Pulmonary Medicine at the VA Connecticut Health Care System and an Assistant Professor in the section of General Internal Medicine at Yale School of Medicine. She is the site-director of the internal Medicine Clerkship and program director for the Chief Residency Program in Quality Improvement and Patient Safety at the VA Connecticut. She also serves in the role of co-director for the Distinction Pathway in Quality Improvement and Physician Leadership for the Yale Internal Medicine Residents.

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