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Behavioral Scientist in the Center for Healthful Behavior Change, Fellow of the American Academy of Communication in Healthcare
Author of "What Patients Say, What Doctors Hear."
University Distinguished Service Professor in the Department of Health, Behavior and Society at Johns Hopkins University Bloomberg School of Public Health
Professor of General Internal Medicne at Johns Hopkins
OpenNotes Research; Clinician educator
Deans Professor of Family Medicine & Associate Director, Rochester Center for Communication and Disparities Research at University of Rochester Medical Center
Physician at Partners HealthCare (Brigham and Women's & Massachusetts General Hospitals)
Director, Health Decision Sciences Center, Division of General Internal Medicine at Massachusetts General Hospital and Harvard Medical School
Contributing writer, Physician's First Watch; Host, Clinical Conversations
Sir William Osler advised long ago, "Just listen to your patient, he is telling you the diagnosis." Many patients complain about not being heard, and much of the research about clinical communication focuses on how well the patient listens and thus "adheres" to the clinician's directions. This Open Forum, prompted by a preview reading of Danielle Ofri's forthcoming book, "What Patients Say, What Doctors Hear," tries to refocus on what the patient has to say -- and how to be certain that you hear the patient's story. Our guests include clinicians with a special interest in patient communication and researchers in the area. Among what we plan to discuss will be the issues of active listening, conversational structure, and apologizing for errors. You, the forum participant, will doubtless guide the experts to explore other questions of clinical importance.
Behavioral Scientist in the Center for Healthful Behavior Change, Fellow of the American Academy of Communication in Healthcare
Author of "What Patients Say, What Doctors Hear."
University Distinguished Service Professor in the Department of Health, Behavior and Society at Johns Hopkins University Bloomberg School of Public Health
Professor of General Internal Medicne at Johns Hopkins
OpenNotes Research; Clinician educator
Deans Professor of Family Medicine & Associate Director, Rochester Center for Communication and Disparities Research at University of Rochester Medical Center
Physician at Partners HealthCare (Brigham and Women's & Massachusetts General Hospitals)
Director, Health Decision Sciences Center, Division of General Internal Medicine at Massachusetts General Hospital and Harvard Medical School
Contributing writer, Physician's First Watch; Host, Clinical Conversations