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Experts
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Behavioral Scientist in the Center for Healthful Behavior Change, Fellow of the American Academy of Communication in HealthcareAntoinette Schoenthaler, Ed.D, FAACH
Behavioral Scientist in the Center for Healthful Behavior Change, Fellow of the American Academy of Communication in HealthcareBehavioral Scientist in the Center for Healthful Behavior Change, Fellow of the American Academy of Communication in Healthcare
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Author of "What Patients Say, What Doctors Hear."Danielle Ofri, MD, PhD, D Litt(Hon), FACP
Author of "What Patients Say, What Doctors Hear."Author of "What Patients Say, What Doctors Hear."
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University Distinguished Service Professor in the Department of Health, Behavior and Society at Johns Hopkins University Bloomberg School of Public HealthDebra Roter, DrPH
University Distinguished Service Professor in the Department of Health, Behavior and Society at Johns Hopkins University Bloomberg School of Public HealthUniversity Distinguished Service Professor in the Department of Health, Behavior and Society at Johns Hopkins University Bloomberg School of Public Health
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Professor of General Internal Medicne at Johns HopkinsMary Catherine Beach, MD, MPH
Professor of General Internal Medicne at Johns HopkinsProfessor of General Internal Medicne at Johns Hopkins
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OpenNotes Research; Clinician educatorLeonor Fernandez, MD
OpenNotes Research; Clinician educatorOpenNotes Research; Clinician educator
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Deans Professor of Family Medicine & Associate Director, Rochester Center for Communication and Disparities Research at University of Rochester Medical CenterKevin Fiscella, MD, MPH
Deans Professor of Family Medicine & Associate Director, Rochester Center for Communication and Disparities Research at University of Rochester Medical CenterDeans Professor of Family Medicine & Associate Director, Rochester Center for Communication and Disparities Research at University of Rochester Medical Center
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Lead Moderators
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Physician at Partners HealthCare (Brigham and Women's & Massachusetts General Hospitals)Leigh Simmons, MD
Physician at Partners HealthCare (Brigham and Women's & Massachusetts General Hospitals)Physician at Partners HealthCare (Brigham and Women's & Massachusetts General Hospitals)
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Director, Health Decision Sciences Center, Division of General Internal Medicine at Massachusetts General Hospital and Harvard Medical SchoolKaren Sepucha, PhD
Director, Health Decision Sciences Center, Division of General Internal Medicine at Massachusetts General Hospital and Harvard Medical SchoolDirector, Health Decision Sciences Center, Division of General Internal Medicine at Massachusetts General Hospital and Harvard Medical School
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Moderators
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Contributing writer, Physician's First Watch; Host, Clinical ConversationsMr. Joe Elia
Contributing writer, Physician's First Watch; Host, Clinical ConversationsContributing writer, Physician's First Watch; Host, Clinical Conversations
About the Discussion
What Patients Say, What Doctors Hear: Improving Caregiver Communication
Sir William Osler advised long ago, "Just listen to your patient, he is telling you the diagnosis." Many patients complain about not being heard, and much of the research about clinical communication focuses on how well the patient listens and thus "adheres" to the clinician's directions. This Open Forum, prompted by a preview reading of Danielle Ofri's forthcoming book, "What Patients Say, What Doctors Hear," tries to refocus on what the patient has to say -- and how to be certain that you hear the patient's story. Our guests include clinicians with a special interest in patient communication and researchers in the area. Among what we plan to discuss will be the issues of active listening, conversational structure, and apologizing for errors. You, the forum participant, will doubtless guide the experts to explore other questions of clinical importance.
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Experts
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Behavioral Scientist in the Center for Healthful Behavior Change, Fellow of the American Academy of Communication in HealthcareAntoinette Schoenthaler, Ed.D, FAACH
Behavioral Scientist in the Center for Healthful Behavior Change, Fellow of the American Academy of Communication in Healthcare
Behavioral Scientist in the Center for Healthful Behavior Change, Fellow of the American Academy of Communication in Healthcare
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Author of "What Patients Say, What Doctors Hear."Danielle Ofri, MD, PhD, D Litt(Hon), FACP
Author of "What Patients Say, What Doctors Hear."
Author of "What Patients Say, What Doctors Hear."
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University Distinguished Service Professor in the Department of Health, Behavior and Society at Johns Hopkins University Bloomberg School of Public HealthDebra Roter, DrPH
University Distinguished Service Professor in the Department of Health, Behavior and Society at Johns Hopkins University Bloomberg School of Public Health
University Distinguished Service Professor in the Department of Health, Behavior and Society at Johns Hopkins University Bloomberg School of Public Health
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Professor of General Internal Medicne at Johns HopkinsMary Catherine Beach, MD, MPH
Professor of General Internal Medicne at Johns Hopkins
Professor of General Internal Medicne at Johns Hopkins
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OpenNotes Research; Clinician educatorLeonor Fernandez, MD
OpenNotes Research; Clinician educator
OpenNotes Research; Clinician educator
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Deans Professor of Family Medicine & Associate Director, Rochester Center for Communication and Disparities Research at University of Rochester Medical CenterKevin Fiscella, MD, MPH
Deans Professor of Family Medicine & Associate Director, Rochester Center for Communication and Disparities Research at University of Rochester Medical Center
Deans Professor of Family Medicine & Associate Director, Rochester Center for Communication and Disparities Research at University of Rochester Medical Center
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Lead Moderators
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Physician at Partners HealthCare (Brigham and Women's & Massachusetts General Hospitals)Leigh Simmons, MD
Physician at Partners HealthCare (Brigham and Women's & Massachusetts General Hospitals)
Physician at Partners HealthCare (Brigham and Women's & Massachusetts General Hospitals)
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Director, Health Decision Sciences Center, Division of General Internal Medicine at Massachusetts General Hospital and Harvard Medical SchoolKaren Sepucha, PhD
Director, Health Decision Sciences Center, Division of General Internal Medicine at Massachusetts General Hospital and Harvard Medical School
Director, Health Decision Sciences Center, Division of General Internal Medicine at Massachusetts General Hospital and Harvard Medical School
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Moderators
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Contributing writer, Physician's First Watch; Host, Clinical ConversationsMr. Joe Elia
Contributing writer, Physician's First Watch; Host, Clinical Conversations
Contributing writer, Physician's First Watch; Host, Clinical Conversations
